Privacy Policy
WEBS Training Center, Inc. (“WEBS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at webstraining.org or interact with our programs and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
Information You Provide Directly
- Contact information such as your name, email address, phone number, and mailing address when you fill out a form, register for a program, or contact us
- Tax-related information provided during VITA tax preparation or Low-Income Tax Clinic services, handled in strict accordance with IRS VITA program requirements and confidentiality standards
- Program intake information provided when applying for Sunday Solutions services, including assistance needs and household information
- Donation and payment information when you make a contribution through our website via PayPal
Information Collected Automatically
- Log data including your IP address, browser type, pages visited, and time spent on our site
- Cookies and similar tracking technologies to improve site functionality and analyze traffic
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our programs and services
- Respond to your inquiries and communicate with you about programs and events
- Process donations and issue tax receipts
- Determine eligibility for and deliver Sunday Solutions wrap-around support services
- Send program updates, newsletters, and event announcements (you may opt out at any time)
- Fulfill obligations under the IRS VITA program, including maintaining required records
- Comply with applicable legal requirements
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in limited circumstances:
- With IRS-authorized partners and platforms such as GetYourRefund.org as necessary to deliver VITA tax services
- With service providers and partner organizations assisting in the delivery of Sunday Solutions services, such as housing or utility assistance providers, subject to confidentiality requirements
- With service providers who assist in operating our website or programs, subject to confidentiality agreements
- As required by law, legal process, or to protect the rights and safety of WEBS, our staff, volunteers, or the public
4. Tax Return Confidentiality
All tax return information collected through our VITA program and Low-Income Tax Clinic is strictly confidential. We follow all IRS Publication 4299 requirements. Tax return information is used solely to prepare your return or assist with your tax matter and is not disclosed to any third party without your written consent, except as required by law.
5. Cookies
Our website may use cookies to enhance your browsing experience. You may set your browser to refuse cookies, though some features may not function properly. We do not use cookies to collect personally identifiable information without your consent.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
7. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites including GetYourRefund.org, PayPal, and volunteer registration platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Your Rights
You may contact us at any time to request access to, correction of, or deletion of personal information we hold, subject to applicable law and IRS record retention requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.